Unfortunately Sky Digital does go wrong from time to time. The boxes can and do overheat. The cost to replace this box is up to £249. There are problems with the LNB on the dish, which are usually due to weather conditions. To replace a LNB would normally cost £130. (SKY charge £65 +VAT just to knock at the door).

You may have recently seen on television the BBC Watchdog programme. Where customers who have had SKY+ installed at their home, have had numerous problems with their SKY+ box and have had too wait up to two weeks to have their problems resolved, and in some cases had up to seven replacement boxes.

If you decide to take out our 5 Year Warranty, we will guarantee a replacement receiver or LNB where necessary, plus callout within 48 hours, all FREE of charge for the next five years.

The cost of our extended Five Year Warranty is not expensive.

Our Standard SKY Warranty is only 5 monthly payments of £39.99. (Equivalent to 75p per week).


Our SKY + or SKY HD installed it is only 7 monthly payments of £39.99. (Equivalent to £1 per week).

Our service is second to none, we guarantee a prompt and reliable service and are cheaper than any other company offering a similar service.

Testimonials from warranty customers

 

Mr J Sharp, Osbaldeston my Sky Plus went down and dugdales replaced it within 2 hours. Unfortunately, this is the third SKY + box I have had, but who cares, I get it replaced free of charge under the dugdales warranty scheme!!

 

 

Mr I Williams, Preston, My LNB went on the dish I rang sky service to come out and had to wait 5 days, when the engineer arrived, he took one look at the dish and said no chance, we are not insured to fix dishes on chimneys and had the cheek to charge me £65. I rang dugdales and on arrival I signed up for their warranty scheme and had the  job sorted within 48 hours. I have nothing but praise, for not only was I given a  first class service, dugdales technician was very polite and courteous and within 48 hours, the whole thing was sorted.

 

 

Mr R Shaw, Darwen, My Sky plus box packed up last week, dugdales came out to replace the box and didn't charge me penny under the 5 year warranty scheme.

Mrs  W Smith, Clitheroe, I got my satellite from dugdales in 1989, in fact I was one of their first customers. During the last 19 years I have to admit that I have had problems with my satellite system, but each time I have renewed the 5 year warranty. dugdales continued to offer me a first class after sales service and have never let me down.

My thanks to David, Jonathan and all the staff.